This is a true story that happened to me a few weeks back. All names have been changed.
“Have a seat,” Frank says.
I take a seat in the small room just about cozy enough for a large table, two chairs and two people. No, this isn’t a room in the building of the career consulting firm I am paying a visit to after they rung me last week. It is one of the probably thousands of meeting rooms in a sky-high office tower in Melbourne’s CBD. And career consultant Frank had rented/booked it out for our appointment.
“Tell me about yourself,” Frank says, leaning forwards in his chair and fiddling with the laptop on the table between us.
“I’m currently working here and there. I’m looking for something full or part time,” I reply.
“Have you had interviews? You’re applying for jobs through recruitment firms?”
“Yes. And also directly to employers. Most of the interviews I’ve landed were in the instances where I’d applied directly.” Funny how Frank doesn’t introduce his company even a teensy bit. You want to know about me, I should know about you, too.
“Why do you think you’ve been unsuccessful?”
Beats me. “I guess it’s just luck. I follow up my applications with phone calls. Or maybe I lack experience. That’s the feedback I always get. But then again, employers logically say that to soothe over job seekers they disappointment.”
“What’s your visa status?”
Assuming I’m an international student. Which I’m not. Looks can be deceiving. “I’m a local person. It’s much easier for me to secure a job than an international student about to graduate.”
“Correct. You’re more employable as a citizen. Did you bring your resume?”
“Yes. But I don’t see any reason for you to look at it. I’ve scored interviews with it. I’ve attended resume classes.” But truth be told, I don’t know you Frank. Why should I disclose my private information to you, stranger?
“Everyone has a different opinion for each resume. If you showed it to me –”
“You’ll have a different opinion,” I interrupt. “It’s hard to predict what each employer is looking for in a resume. It varies.”
“Correct,” Frank says. “It’s also hard for employers to tell the true characters of potential employees just from reading their resumes.”
I butt in again. “They can’t tell how personable he or she may be. Or see the communication skills that they have.”
“Correct,” Frank says again, showing no annoyance at my interruptions. How many times do you have to say “correct” and acknowledge I am right? Boostering my ego so that I’ll warm towards you? Or perhaps he’s genuinely impressed with how switched on I am this morning.
Frank continues. “We offer to make you stand out to employers.”
“Through video resumes,” I interject yet again.
“Correct. From watching your video resume as opposed to just reading a paper resume, employers are able to see if you’ve got the communication and presentation skills required for the job.”
“Video resumes are still relatively new.”
“But they’re catching on. Apart from job seekers, we work with employers who look at video resumes as part of their recruitment process.”
“I’m guessing you’re a fairly new company,” I muse. “Haven’t heard of you guys before.”
“We’ve been around for the past year. We’re the only ones offering to build video resumes for clients, although recently we have a competitor. We were mentioned on A Current Affair some weeks ago.”
I did not see that coming. “That’s great. Positive publicity.”
“Correct,” Frank utters for the umpteenth time. “We got good publicity on a show that usually focuses on the negatives. We so far have a good reputation.”
“Do you run the company?”
“How did you get my number?”
“You must have left your details at career fairs. Or in the instances where you were unsuccessful in getting a job and we’re following up.”
I’ve heard that response before. It doesn’t make sense. “Some of your employees contacted me by phone. The first one was so pushy. Didn’t introduce your company. Kept saying you guys had a secret weapon. I made this appointment with Samantha. She was more professional but it was obvious she was reading off a sheet of paper explaining the company when I pressed her about it.”
“My apologies for that.” Frank sounds sincere. He seems like a nice guy. Maybe he actually is. “I know who the first employee is and he’s no longer with us. My sincere apologies.”
Frank takes out a blank sheet of paper and begins drawing. “We offer to script, shoot and edit a video resume for you. Then we’ll upload it to our social media platform (YouTube, Facebook) and our professional platform (website). We’ll put ‘Australian citizen’ nice and big on there.”
“I only get to make one video resume? Will it be shopped around to your employer clients?”
“Yes to both. You can choose to target it at an industry you’re looking to work in. If you’re looking at several, we can make a more generic one,” Frank offers. “How much do you think we charge for all of this?”
I decide to give a ridiculous guess. “$1000 – $1500.”
“What do you think would be a reasonable rate?”
Frank draws “$499” on the sheet of paper between us. “That’s our price.”
Seriously? I think you just made that up. “I’ll be honest with you. I can’t make a decision today. I don’t have money on me.”
“Understood,” Frank calmly says, no hint of agitation whatsoever in his voice. In fact, it sounds like he doesn’t mind that I’m not warming to his deal. It’s like chatting to a good pal who is cool with anything. “If you choose to sign up with us, paying upfront or by installments, we’ll immediately arrange a time to shoot your video resume.”
Frank pulls out his business card and hands it to me. “My number’s on there if you want to contact me.”
I take it and stand up. “Thanks so much for your time today. It was a pleasure speaking to you.” It really was an interesting conversation.
“No worries. Thanks for coming.” Frank opens the door for me.
I stride towards it. Half my foot out the door, I pause and turn back. “Good luck with running your business.”
I step into the nearby lift and it whooshes downwards. I can’t help shake the feeling that Frank genuinely means well.
But nice guy or not, no way am I going to accept Frank’s offer. Looks and attitudes can be deceiving.
And I’m no naïve international student.